We are members of:

- The Association of Residential Letting Agents (ARLA) at www.nfopp.co.uk. ARLA leads the industry in setting and regulating the highest standards in the industry and member firms are required to work within a robust Code of Practice. In addition ARLA requires its members to belong to the Client Money Protection Bonding Scheme.

- The Property Ombudsman Lettings at www.tpos.co.uk provides a free, fair and independent service for dealing with unresolved disputes between member agents and tenant or landlords of property in the UK.

As a member of The Association of Residential Lettings Agents (ARLA) at www.nfopp.co.uk you can be assured that the property you rent from us is managed by an Agency which endeavours to maintain the highest standards to ensure your safety and comfort throughout your tenancy.

Testimonials from professionals as well as customers to endorse our competence and integrity can be provided upon request.

Whilst we are based in Ulverston we are happy to take on the management of properties throughout the South Lakes and the Furness Peninsula though we do always make sure that we are close enough to your property to respond promptly.

When we meet you we will give you a Service Agreement. This details in full what we will do for you. If you decide to employ us, both parties would sign this and you would then be completely assured as to the basis on which you employ us. We will not market your property until this is received at our office.

What we do

FREE, NO OBLIGATION RENTAL APPRAISAL
Whilst we are happy to discuss in brief the letting of property over the telephone we always recommend that a visit to the house you wish to let is the best way to proceed. At this time we can advise you regarding your particular circumstances and property, acheivable rent, safety regulations, legal obligations and discuss any matters of concern you may have.

ENERGY PERFORMANCE CERTIFICATES (EPC)
From 1.10.08 all rented properties before they can be marketed must have an energy performance certificate which will then last for 10 years. We will employ Craig Hamilton to conduct this work on your behalf. It is a legal requirement and the cost will be your responsibility. A copy of the EPC (rating and recommendation report) must be made available, free of charge, when prospective tenants are first given written information about a dwelling or are arranging to view it and must be given to the person who ultima tely becomes the tenant before any rental contract is entered into. Where the landlord has an agent, they may be given the task of ensuring that these requirements are met however, the landlord will remain responsible for any breaches.

LET ONLY SERVICE - if you choose this option we would:-

Place the property on our available list, on our website and display details of your property in our window.

Contact interested parties on our mailing list.

Advertise your particular property in the local press on a regular basis until it is let.

Erect a To Let board by arrangement at no charge to you.

Conduct accompanied viewings.

Take up comprehensive references on your prospective tenant for your approval - we have access to services often not available to private individuals for checking potential tenants to safeguard your letting.These are then sent to you for your approval.

Arrange safety checks and insurances if required.

Prepare a detailed inventory and schedule of condition.

Prepare the tenancy agreement

Conduct a formal ingoing at the property.

Inform the utilities of the changeover.

We would then hand over the management of the property to you or your representative.

FULL MANAGEMENT SERVICE - this includes all of the above but in addition we would:-

Manage your property on a day-to-day basis.

Collect rent due and account to you promptly.

Conduct quarterly inspections and submit a written report to you.

'Troubleshoot' on your behalf.

Conduct an outgoing inspection at the end of the tenancy.

Inform the utilities of the changeover.

If you wished us to market the property again it would be back to stage one.

ACQUISITION OF PROPERTIES
We can advise you on potential purchases and produce projections for your finance purposes. Please bear in mind that we are not accountants or tax experts and therefore we will advise you if you need to take additional advice.

OVERSEAS LANDLORDS
We manage a number of properties for overseas landlords. As above please bear in mind that we are not accountants or tax experts and therefore we will advise you if you need to take additional advice.